RETURNS, REFUND & EXCHANGE POLICY

Welcome to Sethi Stores, where your shopping experience is our top priority. As part of our commitment to transparency and customer satisfaction, we have carefully crafted our Refund, Exchange, and Return policies to ensure a seamless and fair process. Please take a moment to familiarize yourself with our guidelines below, designed to provide you with a clear understanding of your rights and options. Should you have any questions or require assistance, our dedicated customer support team is here to help. Happy shopping

Return Policy :

• No returns will be accepted; only exchanges are permitted.
• Returns are applicable only in case of damaged or defective products.
• Contact our customer support within 48 hours of delivery for return authorization.

 

Refund Policy:

• We do not offer refunds, however Exchanges are applicable for products (excluding socks, school caps, and stockings) within 7 days of order delivery.
• Products must be in unused, unaltered condition with intact tags.
• Exchange requests beyond 7 days post delivery will not be entertained.
• For more information, refer to our Shipping & Exchange Policy.

 

Cancellation Policy:

• No order cancellations are accepted once the order is placed.

 

General Guidelines:

• All exchange requests must be initiated within the specified timeframe.
• In case of damaged or defective products, contact our customer support within 48 hours of delivery.

Sethi Stores reserves the right to update or modify the refund/cancellation policy without prior notice. For any queries or assistance, please contact our customer support at ccare@sethistores.com.